Managed IT Support

We offer a range of managed IT support packages, covering both onsite and remote support that can be tailored to your business’s individual needs. Our managed helpdesk and team of field engineers ensure you get a quality service, and issues are dealt with in a timely fashion.

We can provide you with a fixed monthly cost which caters for both a proactive element (server monitoring, alert checks, backup reports, onsite maintenance visits) and a reactive element (responding to any daily issues on the network or encountered by users).

For the Credit Union sector in particular, we can work with you to ensure that your IT network is secure and compliant with Central Bank and ILCU recommendations. We can specifically help you satisfy the following elements of the Registrar of Credit Union’s IT survey:

  • We develop IT projects that will help achieve your business goals (section C 1.2).
  • We ensure all of your security patches and certificates are up to date with regular maintenance checks (section C 4.8).
  • We collaborate with you to design and execute tailored BCP and DR plans (Section C 7.0).
  • We test your data backup files to ensure your restored data is usable in the event of a disaster (Section C7.3).

Contact us for a support contract that suits you today! Email us on hello@icecube.ie to arrange a call back or an initial consultation.

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